South Eastern Coalfields Ltd., a unit of state-run Coal India Ltd., has hired banks for an initial public offering in Mumbai that could raise as much as $800 million, according to people familiar with the matter. The coal producer has appointed ICICI Securities Ltd., SBI Capital Markets Ltd., Motilal Oswal Investment Advisors Pvt. and IDBI Capital Markets & Securities Ltd. to advise on the share sale, the people said, asking not to be identified because the information is private. South Eastern Coalfields aims to file a draft prospectus as early as December, the people said. Parent Coal India is expected to sell shares in the proposed offering, they added. Discussions are ongoing and details including the size and timing of the offering could change, the people said. Representatives for Coal India, South Eastern Coalfields and the banks didn't immediately respond to requests for comment. The potential listing would add to Coal India's efforts to take some of its sub...
A woman took to X to slam Air India after the airline allegedly gave her mother's Business class seat to another passenger on a flight from Delhi to Washington DC. The user, Vitasta, called the airline's behaviour "absolutely ridiculous" and criticised Air India for showing "no regard for customers.''
In a tweet, she recounted the frustrating experience saying how her mother was initially told that her business class seat did not recline. She was then told that the seat was reserved for the crew, but later another passenger was seen sitting there. Meanwhile, her mother was moved to economy class with a fixed armrest which was ''uncomfortable and unacceptable'' to her.
''@airindia how dare you give my mom's business class seat to someone else on a long haul flight from Delhi to Washington DC? First telling her the seat doesn't recline, then saying the seat is for the crew and then she finds someone else sitting there as she is sent to the economy?'', Ms Vitasta wrote on X.
''Absolutely ridiculous behaviour and no regard for your customers! We will be complaining about this. Air India, do better!'' she added.
Here's the post:
. @airindia how dare you give my mom's business class seat to someone else on a long haul flight from Delhi to Washington DC? First telling her the seat doesn't recline, then saying the seat is for the crew and then she finds someone else sitting there as she is sent to economy?
— 𝙑𝙞𝙩𝙖𝙨𝙩𝙖 (@baavri) March 26, 2024
The airline later reached out to her and assured her that they were investigating the matter on priority with the airport team. ''Dear Ma'am, please be rest assured that we're investigating the matter on priority with our airport team. We'll connect with you soon,'' they wrote.
Dear Ma'am, please be rest assured that we're investigating the matter on priority with our airport team. We'll connect with you soon.
— Air India (@airindia) March 27, 2024
Later, the user said that the airline offered to compensate 75% of the fare, and gave her an upgrade voucher.
''Here is the update: they've compensated 75% of the fare + an upgrade voucher (what a joke). The ground staff at Delhi was extremely rude and behaved disgustingly. My mother was listed in the flight manifest as a business class passenger, yet made to ride in economy,'' she wrote.
''The issue remains that a passenger was given my mother's seat. A business seat was indicated on mom's boarding pass. My mother who has health issues and paid a higher fare to travel in comfort was told by the Delhi ground staff that her luggage would be taken off the plane if she didn't simply take the economy seat,'' she added.
However, internet users were not convinced by the airline's compensatory actions and asked the user to file a complaint against them.
One user wrote, ''Please file a complaint with the Consumer Forum for deficiency of service.'' Another commented, ''Don't accept the 75%, she paid for a service and didn't receive it, she should get 100% minimum.'' A third said, ''@airindia's careless, arrogant culture would never change irrespective of who owns it. This behaviour wouldn't change no matter what.''
A fourth added, ''Compensating the fare is no solution. Your mom booked a business-class seat for comfy travel. Getting money back is not a solution. Air India can't get away by refunding. The whole point of booking a business class seat was for comfort. Refund of money is neither here nor there.''
A fifth wrote, ''Terrible. Wish she had refused to fly. They should better refund the entire fare for the mishap.''
from NDTV News- Special https://ift.tt/3BfRFP2
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